Over his career in health services, Bill directed entire company operations involving major expansion and reorganization including international markets. His experience includes manufacturing, finance, contracts, compliance, marketing, R&D and distribution.
Bill was recruited as CEO of Arjo, Inc., the worldwide leader in the manufacture and distribution of hygiene systems and patient handling equipment. Arjo products are used primarily for bathing and the lifting and transfer of elderly and disabled patients in hospitals and nursing homes. He was responsible for the U.S. and Canadian operations and also led the Latin American expansion. He upgraded poor performing units into profit makers, initiated a proprietary back injury prevention program that drove sales while generating savings for customers and turned around serious compliance problems into a good FDA relationship.
Prior to that he had been recruited by the largest health care contract management services company in the nation. As president of ServiceMaster Home Health Care he led planning, development, organization and leadership of a new subsidiary featuring a unique and innovative concept in home health care. The company serves as a minority owner and managing partner with major health care institutions, group medical practices, clinics and hospitals in operating comprehensive home health care businesses. Bill successfully created and built the nation’s largest home health care company of its kind managing profitable business relationships with many of the largest and most prestigious hospitals in the U.S. He led the sale of over $275 million in multiple year joint venture management services contacts and successfully negotiated and implemented the first home health care joint venture in Japan with a $1.8 billion Japanese consumer services company.
Earlier in his career, Bill worked for Quality Care where he advanced to vice president of operations for the largest independent home health care services company at the time (139 company owned and 55 franchise offices with 60,000 full- and part-time employees.) There he directed the company’s largest expansion, adding 45 new offices in one year in the U.S. and Canada.
Bill serves on the YMCA Suncoast board of directors. He also has been chairman of the board of the Pinellas Public Library Cooperative and a member of the East Lake Fire Department Pension Board. He earned an MBA from Western New England University and a BA from the University of Rhode Island.
William C. Hardy